Supplier Information
In support of connecting People with what's important in their lives, we’re committed to maintaining our low-cost Leadership through effective and efficient procurement practices and ensuring that we spend our valuable capital wisely.
The Mission of Supply Chain Management at Southwest Airlines®
All Suppliers are treated fairly and impartially during the evaluation and selection process. We use more than one selection process, depending on Company requirements and supply market conditions. Each selection process is focused on the most efficient way to achieve the same results and the best value combination of quality, Reliability, and service for Southwest® at the lowest total cost.
It’s important that everyone involved in the procurement process—the Supply Chain Management Department, our Internal Customers, and our current Suppliers and potential Suppliers—all have a common understanding of the Southwest procurement process.
Our Procurement Ethics
Southwest expects all internal and external participants in the procurement process to observe the highest standards of ethical conduct.
Diversity, Equity, and Inclusion
We’re committed to a Culture that recognizes, respects, and values differences.
Read more on our approach to DEIOur Suppliers
Working with our Suppliers is an important part of being a good Corporate Citizen. We partner with our Suppliers not only because of the impact they have on the products and equipment we use in the skies, on the ground, and in our offices, but also because of their impact on our triple bottom line of Performance, People, and Planet. We look to build relationships with our Suppliers to help fulfill our operational needs, stimulate economic growth in the communities we serve, and satisfy the expectations of our stakeholders.
Southwest utilizes an online Supplier portal called STARS. STARS enhances the Supplier registration process through a self-registration process including the ability for Suppliers to upload relevant information and certificates. All Suppliers who desire to do business with Southwest are expected to complete a Supplier profile in the STARS portal at https://swa.starssmp.com.
Learn about our corporate commitment to Supplier Diversity.
View our Purchase Order Terms & Conditions.
View our Supplier Code of Conduct.
The Southwest Airlines One Report
Explore our annual corporate social responsibility report, the Southwest Airlines One Report. This integrated citizenship report covers significant social, economic, and environmental stories, as well as data tables, and reporting frameworks, all through the lens of corporate Citizenship. Our disclosures are informed by the Global Reporting Initiative (GRI) and the Sustainability Accounting Standards Board (SASB), and aligned to the United Nations Sustainable Development Goals (SDGs).
