FAQs

• /faq/accounts-and-passwords
• /faq/adopt-a-pilot
• /faq/advertised-fare
• /faq/age-verified
• /faq/baggage
• /faq/boarding-the-plane
• /faq/booking-a-hotel-general
• /faq/careers
• /faq/changing-flights
• /faq/dept-of-trans
• /faq/earlybird-checkin
• /faq/email-updates-click-n-save
• /faq/email-updates-southwest-in-a-nutshell
• /faq/extra-seat-policy
• /faq/fly-by-priority-lane
• /faq/group-general
• /faq/group-online-checkin
• /faq/hotel-best-rate-guarantee-program
• /faq/inflight-internet-before-your-flight
• /faq/inflight-internet-once-onboard
• /faq/inflight-internet-pricing
• /faq/inflight-internet-product-offerings
• /faq/inflight-internet-technical-assistance
• /faq/international-travel-before-you-travel
• /faq/international-travel-booking
• /faq/international-travel-during-your-trip
• /faq/international-travel-from-united-states
• /faq/international-travel-general-information
• /faq/international-travel-loyalty
• /faq/international-travel-policies-fees
• /faq/international-travel-to-united-states
• /faq/lost-and-found
• /faq/mobile-boarding-pass
• /faq/mobile-web-site
• /faq/online-checkin
• /faq/overbooking
• /faq/past-flight-receipt
• /faq/paypal
• /faq/pets
• /faq/rapid-rewards-buy-gift-transfer-claim-points
• /faq/rapid-rewards-chase
• /faq/rapid-rewards-dining
• /faq/rapid-rewards-earning-points
• /faq/rapid-rewards-enrolling-in-rapid-rewards
• /faq/rapid-rewards-general
• /faq/my-account
• /faq/rapid-rewards-missing-points
• /faq/rapid-rewards-more-rewards
• /faq/rapid-rewards-program-terms-and-conditions
• /faq/rapid-rewards-redeeming-points
• /faq/rapid-rewards-tiers
• /faq/security-document
• /faq/selfservice-kiosk
• /faq/self-tagging
• /faq/southwestgiftcard
• /faq/special-luggage
• /faq/tsa-precheck
• /faq/tsa-secure-flight
• /faq/unaccompanied-minors-before-arriving-at-the-airport
• /faq/unaccompanied-minors-booking-a-reservation
• /faq/unaccompanied-minors-meeting-your-child-at-the-airport
• /faq/unaccompanied-minors-taking-your-child-to-the-airport
• /faq/unaccompanied-minors-terms-and-conditions
• /faq/young-travelers-terms-and-conditions

Policies

• /html/customer-service/airport-experience/flyby-pol.html
• /html/customer-service/airport-experience/index-pol.html
• /html/customer-service/baggage/carryon-bags-pol.html
• /html/customer-service/baggage/checked-bags-pol.html
• /html/customer-service/baggage/index-pol.html
• /html/customer-service/baggage/special-luggage-pol.html
• /html/customer-service/extra-seat/index-pol.html
• /html/customer-service/family/baby-on-board-pol.html
• /html/customer-service/family/children-pol.html
• /html/customer-service/family/index-pol.html
• /html/customer-service/family/unaccompanied-minors-pol.html
• /html/customer-service/family/young-travelers.html
• /html/customer-service/how-tos/book-and-manage-air-pol.html
• /html/customer-service/how-tos/book-and-manage-car-pol.html
• /html/customer-service/inflight-experience/index-pol.html
• /html/customer-service/pets/index-pol.html
• /html/customer-service/purchasing-and-refunds/fop-pol.html
• /html/customer-service/purchasing-and-refunds/gsf-pol.html
• /html/customer-service/purchasing-and-refunds/index-pol.html
• /html/customer-service/purchasing-and-refunds/refund-info-pol.html
• /html/customer-service/unique-travel-needs/customers-with-disabilities-pol.html
• /html/customer-service/unique-travel-needs/seniors/index-pol.html