Travel Advisory
Information regarding travel restrictions, entry requirements, weather advisories, and other factors that may affect your travel plans.
Based on the forecasted weather conditions for the following cities and dates, our scheduled service on Tuesday, November 5 through Thursday, November 7 may be disrupted (flights may be delayed, diverted, and/or canceled):
- Grand Cayman, Cayman Islands (GCM)
- Havana, Cuba (HAV)
- Montego Bay, Jamaica (MBJ)
Customers holding reservations to, from, or through the cities listed above on the corresponding dates who want to alter their travel plans may rebook or travel standby (within 14 days of their original date of travel between the original city pairs and in accordance with our accommodation procedures) without paying additional charges.
Additionally, if your flight is canceled or significantly delayed by Southwest and you choose to cancel your trip as a result, you may be eligible for a refund for the unused ticket (even if your ticket was non-refundable) and any Optional Travel Charges (such as EarlyBird or Upgraded Boarding) you paid for the flight(s) on which you don’t travel. See Details about your available options.
Customers who purchased their flights via Southwest.com or our mobile app or by calling Southwest Airlines are eligible to reschedule their travel plans online or from their mobile device.
If you are calling Southwest Airlines from one of our international cities, please visit our Help Center for contact information.
For specific flight information, you may check flight status.