Terms and Conditions

¹Basic fares: Basic fares are non-refundable and non-changeable except as allowed by our 24-hour cancellation policy. Customers may be eligible for a flight credit if canceled at least 10 minutes prior to the flight's original departure time.

²Checked bag: Bag fees will apply to Wanna Get Away^® (Basic), Wanna Get Away Plus^® (Choice), and Anytime (Choice Preferred) fares booked and ticketed and/or changed on or after May 28, 2025. Business Select^® (Choice Extra) fares, will continue to receive two free checked bags. Rapid Rewards^® A-List Preferred members will receive their first and second checked bags for free. A-List members and Rapid Rewards Credit Cardmembers will only receive their first checked bag for free. Checked bag benefits will not apply on flights booked with a partner carrier. Weight and size limits apply.

³Rapid Rewards points: Rapid Rewards points can be earned from (a) Qualifying Flights (defined below) operated by Southwest^®, or (b) through qualifying purchases with our Rapid Rewards partners. “Qualifying Flights” include flights operated by Southwest Airlines^® and paid entirely with dollars, Southwest LUV Vouchers, gift cards, or flight credits and those paid with Cash + Points. NOTE: With a Cash + Points booking, points are earned only on the portion of the base fare that is paid with dollars. Qualifying Flights exclude reward flights, charter flights, nonrevenue travel, and Companion Pass^® travel. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

⁴No cancel fees: All fare types are eligible for cancellations without a fee. For changes to a flight itinerary with Wanna Get Away Plus^®(Choice), Anytime (Choice Preferred), and Business Select^® (Choice Extra), there is no fee, though a fare difference may apply. Failure to cancel a reservation at least 10 minutes prior to original scheduled departure may result in forfeited travel funds.

⁵Refundability: As long as you cancel your reservation at least 10 minutes prior to the original scheduled departure of your flight, you’re eligible to receive 100% of your ticket value as a refund to your original form of payment. A Southwest^® flight credit from a previous reservation that is applied toward a Business Select^® (Choice Extra) or Anytime (Choice Preferred) fare will be refunded as a Transferable Flight Credit. For travel booked with Rapid Rewards^® points, if canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. If you do not cancel, your funds will be refunded as a Transferable Flight Credit. Learn more.

⁶Transferable Flight Credit^™: To receive a credit, you must cancel your flight at least 10 minutes prior to the flight’s original scheduled departure time. If you do not cancel, your points and funds may be forfeited. Learn more. Transferable Flight Credits created from reservations booked and ticketed and/or changed on or after May 28, 2025 expire twelve months from the date the fare was purchased and ticketed. Transferable Flight Credits can be transferred between Rapid Rewards^® Members. Only one transfer is permitted. For bookings made through a Southwest^® Business channel, transfers are allowed only between employees within the organization.

⁷Flight credit expiration: To receive a flight credit, you must cancel your flight at least 10 minutes prior to the flight’s original scheduled departure time. If you do not cancel, your points and funds may be forfeited. Learn more. Business Select^® (Choice Extra), Anytime (Choice Preferred), and Wanna Get Away Plus^® (Choice) Transferable Flight Credits created from reservations booked and ticketed and/or changed on or after May 28, 2025 expire twelve months from the date the fare was purchased and ticketed. Basic fare flight credits expire six months from the date the fare was purchased and ticketed.

⁸Changes: If you need to change an upcoming flight itinerary, you’ll only pay the difference in fare for Wanna Get Away Plus^® (Choice), Anytime (Choice Preferred), and Business Select^® (Choice Extra) fares (if one applies). For Basic fares, you may upgrade the fare to Wanna Get Away Plus^® (Choice), Anytime (Choice Preferred), or Business Select^® (Choice Extra). Failure to cancel a reservation at least 10 minutes prior to original scheduled departure may result in forfeited travel funds.

⁹Free same-day change/standby:
Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight.

Same-day standby: You can list for same-day standby on an earlier flight via a Southwest^® Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight. With the exception of A-List Preferred and A-List Members, Customers who purchase Basic fares are not eligible for free same-day standby.

For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes, but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest Agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details.

¹⁰Free Inflight entertainment: Where available. Available only on WiFi-enabled aircraft. Limited-time offer. Texting only allows access to iMessage and WhatsApp (which must be downloaded and activated before connecting to Southwest WiFi).

¹¹Priority and Express Lanes: Priority and Express Lanes, (where available), can be accessed by Business Select^® (Choice Extra), and Anytime (Choice Preferred) Customers and A-List and A-List Preferred Members. Priority Lanes are at Southwest^® check-in counters, and Express Lanes are at security checkpoints.

¹²Complimentary premium drink: On select flights traveling 251 miles or more, Business Select^® (Choice Extra) travelers receive one complimentary premium drink on the day of travel and A-List Preferred Members receive up to two complimentary premium drinks per leg. Drink coupons are subject to availability. Service may also be limited at Southwest's discretion. This coupon has no cash value. Drink coupon is void if altered, sold, purchased, brokered, or bartered. Non-exchangeable for other goods or services. Southwest Airlines^® reserves the right to discontinue its drink coupon program at any time. Coupon is invalid after expiration date and will not be updated or replaced. Alcohol purchased with drink coupons must be consumed onboard the aircraft. Must be 21 years or older to consume alcoholic beverages.

¹³Free Inflight Internet: Where available. Available only on WiFi-enabled aircraft. Limited-time offer.

¹⁴Tier earning bonus: Points can be earned from (a) Qualifying Flights (defined below) operated by Southwest, or (b) through qualifying purchases with our Rapid Rewards partners. “Qualifying Flights” include flights operated by Southwest Airlines^® and paid entirely with dollars, Southwest LUV Vouchers, gift cards, or flight credits and those paid with Cash + Points. NOTE: With a Cash + Points booking, points are earned only on the portion of the base fare that is paid with dollars. Qualifying Flights exclude reward flights, charter flights, nonrevenue travel, and Companion Pass travel. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

¹⁵Boarding benefit: Boarding positions will be automatically reserved for you and the Passengers on your reservation. Terms apply. More details coming soon.

¹⁶Standard Seat Selection Within 48 Hours Prior to Departure: When available, primary Cardmembers with a Southwest Rapid Rewards^® Plus Credit Card, Southwest Rapid Rewards^® Employee Credit Card, or Southwest Rapid Rewards^® Plus Business Credit Card will be able to select a Standard seat within 48 hours prior to a flight’s scheduled local departure time. If no Standard seat is available, Cardmembers will be assigned a seat in accordance with the fare rules of the ticket purchased. When available, Cardmembers will be able to select Standard seats for up to 8 additional Passengers on the same reservation as the Cardmember, allowing for a total of 9 Standard seats. If the Cardmember is removed from the reservation and there is no primary Cardmember or tier Rapid Rewards^® Member with the same or greater seating benefits, all seating selections for that reservation will be released and seats will be assigned in accordance with the fare rules of the ticket purchased. Benefits may not apply on itineraries booked with partner airlines. Cardmembers should allow up to 14 days for card status to be updated in their Rapid Rewards account to be eligible for this benefit. Authorized users of a Rapid Rewards Plus Credit Card and Rapid Rewards Employee Credit Card; and employee cards of a Rapid Rewards Plus Business Credit Card are not eligible for this benefit. Credit card account must be open and not in default when selecting a Standard seat. If your Credit card account is closed or in default before or at the time of travel, the seat selection will be released. Chase is not responsible for the provision of or failure to provide the stated benefits and services.

¹⁷Preferred Seat Selection Within 48 Hours Prior to Departure: When available, primary Cardmembers with a Southwest Rapid Rewards^® Premier Credit Card or a Southwest Rapid Rewards^® Premier Business Credit Card will be able to select a Preferred or a Standard seat within 48 hours prior to a flight’s scheduled local departure time. If no Preferred or Standard seat is available, Cardmembers will be assigned a seat in accordance with the fare rules of the ticket purchased. When available, Cardmembers will be able to select Preferred or Standard seats for up to 8 additional Passengers on the same reservation as the Cardmember, allowing for a total of 9 Preferred or Standard seats. If the Cardmember is removed from the reservation and there is no primary Cardmember or tier Rapid Rewards^® Member with the same or greater seating benefits, all seating selections for that reservation will be released and seats will be assigned in accordance with the fare rules of the ticket purchased. Benefits may not apply on itineraries booked with partner airlines. Cardmembers should allow up to 14 days for card status to be updated in their Rapid Rewards account to be eligible for this benefit. Authorized users of a Rapid Rewards Premier Credit Card and employee cards of a Rapid Rewards Premier Business Credit Card are not eligible for this benefit. Credit card account must be open and not in default when selecting a Preferred or Standard seat. If your credit card account is closed or in default before or at the time of travel, the seat selection will be released. Chase is not responsible for the provision of or failure to provide the stated benefits and services.

¹⁸Preferred Seat Selection at Booking: When available, primary Cardmembers with a Southwest Rapid Rewards^® Priority Credit Card or a Southwest Rapid Rewards^® Performance Business Credit Card will be able to select a Preferred or a Standard seat at the time of booking, or up to 30 minutes prior to a flight’s scheduled local departure time. If no Preferred or Standard seat is available, Cardmembers will be assigned a seat in accordance with the fare rules of the ticket purchased. When available, Cardmembers will be able to select Preferred or Standard seats for up to 8 additional Passengers on the same reservation as the Cardmember, allowing for a total of 9 Preferred or Standard seats. If the Cardmember is removed from the reservation and there is no primary Cardmember or tier Rapid Rewards^® Member with the same or greater seatings benefits, all seating selections for that reservation will be released and seats will be assigned in accordance with the fare rules of the ticket purchased. Benefits may not apply on itineraries booked with partner airlines. Cardmembers should allow up to 14 days for card status to be updated in their Rapid Rewards account to be eligible for this benefit. Authorized users of Rapid Rewards Credit Cards and employee cards of Rapid Rewards Business Credit Cards are not eligible for this benefit. Credit card account must be open and not in default when selecting a Preferred or Standard seat. If your Credit card account is closed or in default before or at the time of travel, the seat selection will be released. Chase is not responsible for the provision of or failure to provide the stated benefits and services.

¹⁹Extra Legroom Seat Upgrade at 48 Hours Prior to Departure: When available, primary Cardmembers with a Southwest Rapid Rewards^® Priority Credit Card or a Southwest Rapid Rewards^® Performance Business Credit Card will be able to upgrade to an Extra Legroom seat within 48 hours prior to flight departure for themselves and up to 8 additional Passengers on the same reservation, allowing for a total of 9Extra Legroom seats. If the Cardmember is removed from the reservation and there is no primary Cardmember or tier Rapid Rewards^® Member with the same or greater seating benefits, all seating selections for that reservation will be released and seats will be assigned in accordance with the fare rules of the ticket purchased. Benefits may not apply on itineraries booked with partner airlines. Cardmembers should allow up to 14 days for card status to be updated in their Rapid Rewards accounts to be eligible for this benefit. Authorized users of Rapid Rewards Credit Cards and employee cards of Rapid Rewards Business Credit Cards are not eligible for this benefit. Credit card account must be open and not in default at or before the time of travel, otherwise seat selection will be released. Chase is not responsible for the provision of the stated benefits and services.

²⁰First Checked Bag Free: The primary Rapid Rewards^® Credit Cardmember and up to eight Passengers traveling on the same reservation are each eligible to receive their first standard checked bag free. Cardmembers should allow up to 14 days for card status to be updated in their Rapid Rewards account to be eligible for this benefit. To receive their first standard checked bag free, the primary Cardmember must include their Rapid Rewards number in their reservation. The first standard checked bag free is only available on Southwest^® operated flights; codeshare and partner-operated flights are not eligible. Service charges for oversized, overweight and extra baggage may apply. Cardmembers with A-List Preferred or A-List status or who purchase a Business Select^® fare will receive the bag benefits associated with their Southwest Rapid Rewards^® tier status or fare. Cardmembers who are already exempt from paying the charge for their first checked bag are not eligible for this benefit. Authorized users of Rapid Reward Credit Cards and employee cards of Rapid Rewards Business Credit Cards are not eligible for this benefit. Credit Card account must be open and not in default when purchasing the checked bag. Chase is not responsible for the provision of or failure to provide the stated benefits and services.

²¹Companion Pass Qualifying Points Boost: As a Southwest Rapid Rewards Cardmember, you will earn one boost of 10,000 Companion Pass qualifying points each calendar year. The boost will be deposited into your eligible Rapid Rewards account by January 31st each calendar year or up to 30 days after account opening. To receive Companion Pass qualifying points boost your credit card account must be open and not in default at the time of fulfillment. Only one credit card account per Southwest Rapid Rewards Member (Rapid Rewards Member must be the primary Cardmember on that account), is eligible for one boost of 10,000 Companion Pass qualifying points per calendar year. JPMorgan Chase Bank, N.A. is not responsible for the provision of, or failure to provide, the stated benefits and services.

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SOUTHWEST RAPID REWARDS^® PROGRAM INFORMATION: The Southwest Airlines Rapid Rewards Credit Card is brought to you by Southwest Airlines^® and Chase. Southwest Airlines is responsible for the redemption of Rapid Rewards^® points toward benefits and services. The number of points needed for a particular Southwest flight is set by Southwest and will vary depending on destination, time, day of travel, demand, point redemption rate, and other factors and is subject to change. Rapid Rewards points can only be transferred to the primary Cardmember’s Rapid Rewards account. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points.

Southwest Rapid Rewards^® Credit Cards are issued by JPMorgan Chase Bank, N.A. Member FDIC. Accounts subject to credit approval. Restrictions and limitations apply. Offer subject to change.