Change Itinerary

Step-by-Step Instructions

If you have an existing Southwest Airlines Ticketless Reservation that was purchased on southwest.com, you can retrieve it and change your itinerary using the Change Itinerary feature.


1. Access the "Change Itinerary" Feature
  • From the southwest.com home page, click on "Travel Center"

    southwest.com main navigation bar with Travel Center highlighted

  • From the Travel Center, click on "Change Air Reservation"

    Travel Center

 

2. Enter Flight Reservation and Passenger Information
  • After you click on the "Change Air Reservation" button, you will see the following form:


    Retrieve Itinerary

  • Enter the confirmation number for the reservation you want to change.
  • Enter the passenger first and last name.
  • Click on the "Retrieve Flight Reservation" button.
3. Select the Itinerary you want to change.
  • After you click on the "Retrieve Flight Reservation" button, you will see the following information:

    Select Itinerary

  • Select the itinerary you want to change by placing a check in the appropriate box in the "Change?" column.
  • Things you need to know prior to changing your itinerary:
    • Changes will apply to all passengers in the reservation.
    • Changing your itinerary may result in a higher fare.
    • You may be required to pay a higher fare on all segments in your itinerary even if you only made changes to one segment.
    • Any changes you make will apply to all Passengers in your itinerary.
    • Changing your itinerary is subject to availability at the time of change.
    • Some flights and fares that were available when you booked your original itinerary may no longer be available.
  • When you are satisfied with your selections, click on the "Change Selected Trips" button.

Go Forward to Step 4